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I have been with VTS for about 2 years now. After experiencing service delivery and customer service from other ISP’s, not only on the Garden Route but in Cape Town, I can honestly say that VTS are leaps and bounds ahead of their “competition”. There have been very few times that I have experienced any down time. Should there be scheduled maintenance etc the team at VTS have never failed to advise of this with more than enough notice, however, their extremely talented work force complete their maintenance so fast you’d hardly even notice that the service was down. Minutes at worst. Should the unspeakable happen and something disastrous happens to the fibre or backbone, the guys are on it and the problem is fixed in no time. Something like this happened to me in Cape Town and the service was down for days, VTS managed it in around 30 mins. The way that the network is setup ensures that you receive exactly the bandwidth that you are paying for, never less, and honestly, sometimes a little more. This is NEVER the case with any other ISP I have ever used. Must be a bit of magic. VTS magic.
To summarise, VTS is a refreshing change if you have dealt with ANY other ISP in the country. Their service is dependable and their customer service is second to none. Give them a try; you’ve got nothing to lose and everything to gain.
We operate an Audit firm with various branches throughout South Africa and have recently appointed VTS Communications and their team to attend to our IT requirements at our Southern Cape branch. We have only good things to report back on and have been very impressed with their service and business ethic.
Greg Fenn CA(SA)
Director Fenns Inc Group.
We are based on a wine farm in Herbertsdale and when we first met with them they provided us with a tailor-made solution to our connectivity needs. VTS Communications is made up of a professional team who delivers a high quality product and excellent service.
Owner at Jakkalsvlei Private Cellar.
VTS Communications has been the Internet Service Provider for Starlite for nearly two years. After numerous problems with various other Service Providers, it was an absolute pleasure to be connected to an ISP that cares, provides and assists 24/7.
Thank you for a reliable, steady and fast service with nearly a 100% uptime.
May I wish you well in your future endeavours.
Starlite International Aviation Training Academy Mossel Bay
We have been with VTS Communications for a number of years now and can honestly say that they provide the very best and fastest service delivery in the Garden Route. They have built us a vast dependable network connecting multiple locations and buildings and we have never experienced any downtime or problems. VTS Communications are also the 1st service provided that actually has support after office hours and on weekends. We will continue our relationship with VTS for years to come and through many future developments that they will be assisting us with.
I have been a customer of VTS Communications for many years. I first implemented their services at my private residence and after experiencing the high quality service, extremely fast Wi-Fi and excellent connectivity, I also implemented VTS at both my businesses. I have a hotel as well as a restaurant, so the volume of guests whom require Wi-Fi on a daily basis is very high and therefore not an easy task to maintain, but VTS serves us with ease. We have never had any guest complain about speed or connectivity. VTS really goes the extra mile and will make sure any technical issue is resolved quickly and effortlessly, at any time of the day.
I can recommend VTS Communications to anybody that wants or needs Wi-Fi, whether it’s at a home or a large business, you will not find a better company.
Managing Director Portao Diaz & Stars Restaurant.